Last updated: December 17th, 2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://hovercode.com website (the "Service") operated by Hovercode ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Acceptable Use Policy

Never use the Hovercode Services to distribute abusive, dangerous, or illegal content.

You are prohibited from using the Hovercode Services to distribute or promote the following types of content (including but not limited to text, images, video, and audio):

• Content that attacks individuals or groups on the basis of race, gender, ethnicity, national origin, immigration status, religion, sex or gender identity, sexual orientation, disability, or medical condition, as well as any content promoting organizations with such views.
• Content that exploits children.
• Misinformation, including but not limited to, medical or civic misinformation.
• Content that threatens, encourages, or promotes violence or graphic imagery.
• Sexually explicit or intimate content shared without the subject’s consent.
• Any content that glamorizes or promotes self-harm or endangers your safety or the safety of others.
• Any content that promotes terrorism.
• Any other content that is illegal.

Never engage in abusive, dangerous, or illegal behavior.

You are prohibited from using the Hovercode Services to engage in the following types of behavior:

• Distributing malware, viruses, badware, or other types of disruptive software.
• Engaging in phishing, spoofing, hacking, or other attempts to fraudulently gain access to someone’s information.
• Sending bulk commercial emails or SMA (i.e. spam).
• Circumventing Hovercode’s systems to evade detection of abuse outlined in the Hovercode Terms.
• Sharing someone’s private information without their consent (i.e. doxxing).
• Threatening violence or harm to others.
• Bullying, harassing, or coordinated online attacks targeting individuals or groups (i.e. brigading).
• Impersonating others or misrepresenting your affiliation with any people, organizations, or other entities.
• Facilitating illegal activity such as the sale of prohibited goods and/or services.
• Infringing another person or entity’s intellectual property.

Hovercode is dedicated to safeguarding the user experience and will do so by adhering to the essence, not just the wording, of this Acceptable Use Policy. Hovercode reserves the right to suspend or terminate any account or to pause or remove any content that we consider to be adversely impacting the user experience or the safety of our community, regardless of whether the behavior is explicitly prohibited by this Acceptable Use Policy. This Acceptable Use Policy does not comprehensively outline every form of content that Hovercode might restrict or block, nor does it cover every basis upon which Hovercode may choose to restrict or block content.

Fair Usage Policy

While some Hovercode pricing plans offer unlimited QR code scans and short link clicks, we maintain a Fair Usage Policy to ensure consistent, high-quality service for all users. This policy helps us prevent abuse and maintain service quality for our entire user community.

Fair Usage Guidelines

We expect all users to maintain reasonable usage patterns that align with legitimate business and personal purposes, including:

• Normal business operations and marketing campaigns
• Standard promotional activities
• Typical website traffic and customer engagement

Usage Restrictions

Hovercode reserves the right to monitor and enforce usage limits at our discretion. We may take action if we determine that a user's consumption of our services:

• Negatively impacts the system performance for other users
• Shows patterns indicative of automated or artificial traffic
• Appears to be abusive or exceeds what we consider reasonable use
• Suggests unauthorized redistribution or resale of our services

We may, at our sole discretion:

• Monitor usage patterns to ensure compliance with this policy
• Temporarily suspend or limit service to accounts showing excessive usage
• Request clarification from users regarding unusual usage patterns
• Modify this policy at any time with reasonable notice to our users

If you expect high-volume usage for legitimate business purposes, please contact our support team to discuss solutions tailored to your needs.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly or yearly basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Hovercode cancels it. You may cancel your Subscription renewal by contacting Hovercode customer support team or directly from your dashboard.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Hovercode with accurate and complete billing information including full name, address, zip code, and a valid payment method information. By submitting such payment information, you automatically authorize Hovercode to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Hovercode will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

Hovercode, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Hovercode will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

All requests for refunds that we receive within 24 hours of the purchase time will be accepted. Certain refund requests for Subscriptions after this time window may be considered by Hovercode on a case-by-case basis and granted in sole discretion of Hovercode.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Hovercode.

Hovercode has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Hovercode shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Hovercode and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

Limitation Of Liability

In no event shall Hovercode, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Hovercode its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Hovercode ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Hovercode or any person for whom Hovercode is responsible, and even if Hovercode has been advised of the possibility of such loss or damage being incurred.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Privacy Policy

You can find our privacy policy here.

Contact Us

If you have any questions about these Terms, please contact us.

Company details

Hovercode Ltd
1 Sopwith Crescent, Wickford, Essex, United Kingdom,
SS11 8YU
Registered in the UK.
Company number: 15221450